Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. We pinpoint where clients stand, outline every available option, and guide them along a clear path to resolution. Beyond preparing forms or negotiating balances, we dig into the full story behind each issue, correct what needs fixing, and design strategies tailored to real circumstances. With nearly four decades of hands-on experience, clients receive direct, personal guidance without judgment, careful reviews of prior returns and records, representation before the IRS when appropriate, and ongoing support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What types of clients does Tax Matters serve?
Tax Matters works with individuals, families, and business owners to resolve complicated tax matters and build practical strategies based on each client's situation.
How long has Tax Matters been in business?
The firm has been serving clients since 1988, bringing nearly four decades of hands-on tax experience to each case.
Do you represent clients before the IRS?
Yes, Tax Matters provides representation before the IRS when appropriate, advocating for clients as part of a broader resolution strategy.
What makes your approach different?
We go beyond form preparation and balance negotiation by thoroughly reviewing prior returns and underlying records, then correcting issues and tailoring solutions to the client's actual circumstances.
What can I expect during the process?
You can expect direct, personal guidance without judgment and a clear plan of action to resolve the problem. Support continues even after the immediate issue is addressed to help prevent future surprises.

Reviews

Source: reviews left by customers on Google.

Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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